Privacy Policy

This Privacy Policy (“Policy”) describes how DEEEPOCEAN ALTERNATIVE LEARNING EDUCATION PRIVATE LIMITED (“we,” “us,” “our”) collects, uses, and manages the information you provide us when using our products or services. By using this app or website, you agree to the terms of this Policy, which governs our use, storage, and handling of your information. We are committed to protecting your privacy in compliance with applicable laws and regulations. Please review this Policy periodically to stay updated on any changes.

What data is being collected

We may collect the following information from you:

Personal Information:

Data collected: Name, email, mobile number, pin code, gender.

Purpose: Account management, communication, and service updates.

Storage: This data is stored within the app and in cookies for user session management.

Cookies and Similar Technologies:

Data collected: Name, email, student ID, mobile number, token.

Purpose: For session management and user authentication.

Retention: Only during the session unless removed by the user.

Note : withstanding anything under this Policy as required under applicable Indian laws, we will not be storing any credit card, debit card or any other similar card data of yours. Please also note that all data or information collected from you will be strictly in accordance with applicable laws and guidelines.

What we do with the data we gather

We collect and use your data for the following purposes:

Account Management: To register and manage your account and provide access to our services.

Communication: To send updates, confirmations, and respond to your inquiries.

Internal Record Keeping: To maintain records for administrative and business purposes

We do not track user activity within the app for analytics, and we do not use any advertising networks or tracking mechanisms for targeted advertising.

Who do we share your data with

Third-Party Service Providers: We use PHP Mailer for sending email notifications and updates. This provider handles your email data solely for sending communications from our app and does not store your data beyond what is required for sending emails.

Data Protection with Third Parties: We do not share your personal information with any third-party organizations or services for advertising or analytics.

Data Retention

We retain your data only while you are using our services. If you delete your account, your data is permanently removed from our records. We do not retain user data for purposes beyond account maintenance, and we do not share any data with third parties.

Cookies and Tracking Technologies

Our app uses cookies to store basic user information, such as name, email, student ID, mobile number, and token for authentication purposes. Cookies help enhance your user experience by remembering your preferences and session details.

Managing Cookies: You can configure your browser to refuse cookies, but please note that certain features may be affected, and you may not have full access to all app functions if cookies are disabled.

User Rights

You have the following rights regarding your data:

Access and Correction: You can access and update your personal information within the app. We are not responsible for the accuracy of information provided by you.

Data Deletion: You may delete your account and data by contacting our support team at jitu.sant@gmail.com . Once your account is deleted, your information will be permanently erased from our systems.

How long will we retain your information or data?

We may retain your information or data (i) for as long as we are providing goods and services to you; and (ii) as permitted under applicable law, we may also retain your data or information even after you terminate the business relationship with us. However, we will process such information or data in accordance with applicable laws and this Policy.

Data Security

We implement commercially reasonable and legally required measures to protect your data from unauthorized access, misuse, or disclosure. However, we cannot guarantee absolute security of data transmitted over the internet, and we advise you to take precautions to protect your information.

For any questions, concerns, or inquiries regarding this Policy, please contact us at:

Email: jitu.sant@gmail.com

Queries/ Grievance Officer

Please contact our designated officer at the email above.